Free delivery to anywhere in Malaysia! Celebrate Malaysia's National Day with us!

Orders

1. How to place an order?
Step 1:  Register with us as a member by clicking here.
Step 2:  Start to browse!
Step 3:  Once you have found your favourite item, select your size (if applicable) and click on the ADD TO CART button.
Step 4:  You can either click on the ‘Continue shopping’ button or review the items in your cart by clicking on ‘View cart & checkout’.
Step 5:  Once you are done with the items in your shopping bag, click ‘PROCEED TO CHECKOUT’ to complete your order.
If you have a discount code, key it in the box provided before checking out.

2. What to do if there's a problem with your order?
Please whatsApp or email us at info@projetwear.com for both local and international customers

3. What are the acceptable payment methods?
We accept:

  • Credit card
  • Debit card (For Malaysia and Singapore banks only)
  • Online banking (For Malaysia and Singapore banks only)
  • PayPal (Please note that PayPal will provide automatic currency conversion based on the current rate for MYR and the PayPal's currency conversion fee is
    added to the exchange rate, set by an external financial institution. Alternatively you may contact PayPal directly for more details regarding how they determine their currency conversion rates and fees)
  • Malaysia E Wallet (Boost, GrabPay, Touch n Go eWallet, MCash and MAE by Maybank2U)
  • Rely (Pay by installment by using debit or credit card. For details please refer to next question.)
  • ATM cash deposit

5. What is Rely payment?                                                                                  Rely allow you to pay for your purchase in 4 interest-free payments, due every two weeks. Below are the requirements to opt for Rely installment:

  • Has a Malaysia residential address
  • Has a Malaysia issued credit or debit card
  • Is above the age of 21 years old

For more information please refer to Rely payment page. 

6. What to do if I couldn't proceed with payment and my order status is Pending?
Kindly contact us immediately via WhatsApp or email to info@projetwear.com and we'll assist in cancelling your order so that you can place a new one.

7. Can I cancel my order?
Definitely, but you will need to WhatsApp email us as soon as possible so that we won’t process your order.
If it’s too late to cancel, we are afraid we can't refund or collect the items back.

8. How do you cancel an item from your order?
You will need to WhatsApp or email us as soon as possible so that we won’t process your order.
If it’s too late to cancel, we are afraid we can't refund or collect the items back.

9. Why was your order cancelled?
Usually orders are automatically cancelled if we do not receive payments from you via our selected payment gateways.
However, if the amount has been deducted from your bank account, kindly WhatsApp or email us at info@projetwear.com and we'll sort it out right away!

10. How do you add an item to your order after checking out?
You will need to make a separate order altogether.

11. Do we restock items?
Not all items are restockable. We encourage you to WhatsApp or email us at info@projetwear.com to check whether your favourite item will be restock or not.


By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.